Current version dated July 3, 2026

SYNTX INTELLIGENCE – FZCO, a company registered under the laws of the United Arab Emirates on October 21, 2025, under registration number 70517, taxpayer number 105317427000001, with its registered address at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, hereinafter referred to as the “Contractor”, hereby publishes this public offer to enter into an agreement for the provision of services.

1. General Provisions

1.1. This public offer, hereinafter referred to as the “Offer”, is addressed to any individual or legal entity, hereinafter referred to as the “Customer”, and constitutes an official invitation to enter into an agreement on the terms set out in this document. The performance of the actions specified in Section 3 of this Offer shall be deemed full and unconditional acceptance of all terms of this Agreement.

1.2. This Offer constitutes a proposal under which the Contractor undertakes to provide a specific service or right for an established fee. Acceptance of the Offer by way of payment by the Customer, also referred to as the Buyer, means the conclusion of an agreement between the Customer and the Contractor.

1.3. Acceptance of the Offer, namely the Customer’s payment, constitutes the conclusion of an agreement in accordance with the terms set out in the Offer and is equivalent to the execution of an agreement in accordance with the applicable laws of the United Arab Emirates.

1.4. In view of the foregoing, we strongly recommend that you carefully read the terms of this Offer. If you do not agree with any of its terms, provisions, or rules, the Contractor grants you the right to refuse to enter into the agreement that is the subject of this Offer. In the event of refusal to enter into the agreement, access to the services and service provided by the Contractor in test mode shall be terminated.

2. Terms and Definitions

2.1. For the purposes of this Agreement, the following terms and definitions shall apply:

2.1.1. Offer means this document, which contains the Contractor’s proposal to enter into an agreement for the provision of services on the terms set out herein.

2.1.2. Acceptance of the Offer means the Customer’s performance of the actions specified in Section 4 of this Agreement, which shall be regarded as full and unconditional consent to the terms of this Offer and the actual conclusion of the agreement.

2.1.3. Services means the provision to the Customer of access to Syntx AI, including the ability to order generations in various artificial intelligence systems and models.

2.1.4. Customer means an individual or legal entity that has accepted the terms of this Offer by performing the relevant actions specified in Section 4 of this Agreement.

2.1.5. Platform means the combination of software and hardware facilities of the Contractor available through Syntx AI in Telegram at: https://t.me/syntxaibot and through the web pages at: https://syntx.ai/

2.1.6. Syntx AI means a component of the Platform that serves as a tool for user interaction with the service.

2.1.7. Service means the aggregate of Services provided to the Customer by the Contractor through the Platform, including access to Syntx AI, its artificial intelligence functionality, as well as other tools and features provided under the selected tariff plan.

2.1.8. Tokens means the internal currency of Syntx AI intended for settlements for the use of the functionality of artificial intelligence models provided within the Services.

2.1.9. Test Mode of Use means the provision of free access to Syntx AI with a limited number of requests. Upon exhaustion of this limit, the user may choose an appropriate tariff plan or discontinue use of the service.

3. Subject Matter of the Agreement

3.1. The Contractor undertakes to provide the Customer with services related to the provision of access to Syntx AI, and the Customer undertakes to pay for such services in the manner and on the terms established by this Agreement.

3.2. Syntx AI provides the Customer with access to the following functionalities:

3.2.1. Artificial intelligence models for natural language processing;

3.2.2. Generative artificial intelligence models;

3.2.3. Musical artificial intelligence models;

3.2.4. Diffusion artificial intelligence models.

3.3. Through Syntx AI, the Customer has the ability to order from the Service texts, images, music, and other types of content in various neural networks, as well as to use the resulting materials for personal and/or commercial purposes, provided that all terms of this Agreement and applicable legislation are complied with.

3.4. The Services are provided by the Contractor remotely through the Platform, accessible via the Telegram messenger at: https://t.me/syntxaibot, with authorization exclusively through a Telegram account.

3.5. The Services are also provided remotely through the web version of the Platform on the website: https://syntx.ai, where two authorization methods are available: through a Telegram account and through a Google account. At the same time, an account created through Google is available only in the web version and cannot be used to log in to the Telegram bot.

3.6. The functionality of the Platform may vary depending on the version used, namely the Telegram bot or the website, and the authorization method. The Contractor independently determines the composition and scope of the functionality available in each version and has the right to change them without separate approval from the Customer.

3.7. All materials created by the Customer using Syntx AI must comply with the provisions of the current laws of the United Arab Emirates and must not infringe the intellectual property rights of third parties.

3.8. The Contractor has the right at any time to change, update, or modify the functionality of Syntx AI, as well as the terms of provision of the Services, by notifying the Customer thereof.

3.9. The Customer bears full responsibility for the use of the materials created by the Customer, including their compliance with legislation and the observance of third-party intellectual property rights. The Contractor shall not be liable for any losses or damages incurred by the Customer in connection with the breach of these obligations.

4. Acceptance of the Offer and Procedure for Conclusion of the Agreement

4.1. Acceptance of this Offer by the Customer is carried out by performing the following actions:

4.1.1. Completing an application on the Platform, during which the Customer provides their personal data, including, but not limited to, information about an individual or legal entity, contact details, as well as other data necessary for the performance of the terms of this Agreement.

4.1.2. Payment for the Contractor’s Services in the manner established by Section 6 of this Agreement, which confirms the Customer’s intention to use the services offered by the Contractor and the Customer’s consent to the terms of this Offer.

4.2. The Customer’s performance of the actions provided for in clauses 4.1.1 and 4.1.2 of this Agreement constitutes the expression of the Customer’s unconditional and full consent to the terms of this Offer and shall be regarded as acceptance of the Offer. Acceptance of this Offer shall be deemed equivalent to the conclusion of an agreement on the terms set out in this document.

4.3. If the Customer does not agree with any of the terms of the Offer, the Customer must refrain from performing the actions specified in clauses 4.1.1 and 4.1.2 of this Agreement. Otherwise, the Customer’s actions shall be regarded as confirmation of their consent to the terms of the Offer and the conclusion of an agreement with the Contractor.

4.4. This Agreement enters into force from the moment the Customer accepts the Offer and is deemed concluded on the terms set out in this document. After accepting the Offer, the Customer undertakes to comply with all terms, provisions, and obligations specified in this Agreement, and the Contractor undertakes to provide the Services in accordance with these terms.

4.5. The Contractor has the right at any time to amend the terms of the Offer, which shall apply to new Customers from the moment the updated version of the Offer is posted on the Platform. The amendments do not affect obligations that arose prior to acceptance of the updated Offer.

4.6. The Customer confirms that they have read the terms of the Offer, understand them, and are aware of their responsibility for their actions in accordance with the terms of this Agreement.

5. Rights and Obligations of the Parties

5.1. Obligations of the Contractor:

5.1.1. The Contractor undertakes to provide the Customer with the Services in accordance with the terms of this Agreement.

5.1.2. The Contractor undertakes to provide the Customer with access to Syntx AI after receiving confirmation of payment, in the manner established by this Agreement.

5.1.3. The Contractor has the right to send to the Customer’s email address specified during registration or authorization through a Google account informational and marketing messages related to the functioning and development of Syntx AI, including news, product updates, and special offers. The Customer has the right to unsubscribe from receiving such messages at any time by using the unsubscribe link contained in each email or by sending a corresponding request to [email protected]. Unsubscribing from such mailings does not entail any restriction of access to the Services.

5.2. Obligations of the Customer:

5.2.1. The Customer undertakes to pay for the Contractor’s Services within the time limits and in the manner provided for in Section 6 of this Agreement.

5.2.2. The Customer undertakes to use Syntx AI exclusively in accordance with the terms of this Agreement and the current laws of the United Arab Emirates.

5.2.3. The Customer undertakes not to transfer their account credentials to third parties and to ensure their confidentiality. All actions performed using the Customer’s account credentials shall be deemed actions of the Customer, and the Customer shall be responsible for their consequences, including any losses incurred in connection with unauthorized access to the Customer’s account credentials.

6. Cost and Payment Procedure

6.1. After registration and acceptance of the terms of this Offer, the Customer is granted free test access with a limited number of requests. After the test period expires, the following subscription options are available to the Customer: 1 month, 3 months, 6 months, or 12 months. The Customer has the right to choose the most suitable subscription period or refuse further use of the service.

6.2. The current prices for the Services are indicated on the Platform and depend on the selected tariff plan and subscription period.

6.3. Payment is made as a one-time payment in full for the selected period and includes VAT. The Customer has the right to pay for the Contractor’s Services using one of the available payment methods indicated on the Platform, including, but not limited to, bank cards, electronic payment systems, and other supported options.

6.4. All payments made using bank cards are carried out in accordance with the applicable requirements and security standards of payment systems, including, but not limited to, PCI DSS standards and other applicable regulations ensuring the security of payment data processing.

6.5. After payment is confirmed, the Customer is granted access to the Services for the paid period and is credited with tokens in accordance with the terms of the selected tariff.

6.6. New users receive free demo tokens upon registration to familiarize themselves with the functionality of the Platform before subscribing.

6.7. Upon expiry of the paid period, the subscription automatically terminates unless the Customer renews it independently. This rule applies only to one-time payment methods that do not provide for automatic renewal, including payment via Telegram Stars, cryptocurrency, and similar options. Subscriptions made through the Stripe and Overpay payment systems are subject to automatic renewal in accordance with clauses 6.9–6.10 of this Offer.

6.8. Unused tokens remain with the Customer and do not expire, but their use is possible only with an active subscription. Upon renewal of the subscription, previously credited tokens become available and are added to new tokens.

6.9. For users who pay for a subscription through the Stripe payment system, automatic subscription renewal applies. After the first payment, the system automatically debits funds for the next period without any additional request or confirmation from the Customer.

The Customer has the right to cancel automatic renewal at any time through their personal account. Automatic renewal must be cancelled no later than 24 (twenty-four) hours before the end of the current paid subscription period.

If automatic renewal is disabled less than 24 (twenty-four) hours before the end date of the current subscription period, the Contractor does not guarantee the prevention of automatic debiting of funds for the next period. If automatic renewal was not disabled in a timely manner, the debit for the next period shall be deemed lawful, and no refund shall be made.

6.10. When paying for a subscription through the Overpay payment system, the automatic renewal function is activated automatically from the date of subscription activation. Funds for the next period are debited automatically without additional notice to the Customer.

The Customer has the right to cancel automatic renewal at any time through their personal account. Automatic renewal must be cancelled no later than 24 (twenty-four) hours before the end of the current paid subscription period.

If automatic renewal is disabled less than 24 (twenty-four) hours before the end date of the current subscription period, the Contractor does not guarantee the prevention of automatic debiting of funds for the next period. Funds debited as part of automatic renewal are non-refundable.

6.11. Pursuant to Directive 2011/83/EU, the Customer has the right to withdraw from the agreement within 14 days from the date of its conclusion without giving any reason. However, if performance of the agreement began with the Customer’s express consent and with acknowledgment of the loss of the right of withdrawal after full performance of the agreement by the Contractor, the right of withdrawal is lost.

6.12. Detailed terms, current tariffs, prices, description of tokens, and available functionality are available on the official page: https://syntx.ai/, as well as in Syntx AI in the Telegram messenger at: https://t.me/syntxaibot.

7. Refund Terms

7.1. A refund is possible only upon the initial purchase of a subscription, provided that the Customer has not started using the Services. Any fact of access to the Platform after payment shall be deemed commencement of use, including authorization, use of tokens, interaction with Syntx AI, generations, or other actions confirming actual use of the Service. Each repeated purchase of a subscription shall be treated as repeated confirmation of consent to the terms of the agreement and shall not be refundable, regardless of whether the Customer was authorized or used the Services after payment.

7.2. To request a refund, the Customer must submit a request to the support service via Telegram @syntxhelp, indicating the reason for the refund and attaching supporting materials, such as a receipt or payment transaction confirmation. The request shall be reviewed within 21 business days.

7.3. A subscription may be cancelled at any time through the “Subscription” section in Syntx AI, either in the bot or the web account, or by contacting support at @syntxhelp. Cancellation of a subscription terminates its further effect but does not imply an automatic refund.

7.4. If a refund is approved, the transferred funds shall be returned to the same payment instrument that was used for payment within up to 10 business days. Payment system fees, if applicable, are not compensated.

7.5. No refund shall be made if the Customer has started using the Services or, at the time of subscribing, confirmed consent to immediate provision of access, which means waiver of the right to a refund pursuant to Directive 2011/83/EU, Article 16.

7.6. For subscriptions with automatic renewal, namely Stripe and Overpay, refunds for automatic debits are not provided, regardless of the fact of use of the Services.

The Customer undertakes to independently disable automatic renewal no later than 24 (twenty-four) hours before the end date of the current paid subscription period.

If automatic renewal was not disabled within the established period, the automatic debit shall be deemed lawful confirmation of subscription renewal and shall not be refundable.

7.7. The Contractor has the right to suspend or terminate access to the Services without prior notice in the event of violations of the terms of use, abuse, or technical malfunctions. In such cases, no refund shall be made.

8. Liability of the Parties

8.1. For non-performance or improper performance of obligations under this Agreement, each Party shall be liable in accordance with the current laws of the United Arab Emirates.

8.2. The Contractor shall not be liable for the Services failing to meet the Customer’s expectations, nor for the Customer’s personal assessment of the quality of the Services provided, unless such expectations were expressly stated and agreed within the framework of this Agreement.

8.3. The Contractor shall not be liable for the quality of public communication channels or services through which the Customer gains access to the Services, including failures in Internet connection, technical malfunctions, or lack of access caused by third-party providers.

8.4. The Customer is responsible for verifying and using information obtained from Syntx AI and does so at their own risk. If such information is used improperly, the Contractor shall not be liable for possible losses or consequences.

8.5. The Customer undertakes to use the Services of Syntx AI in accordance with applicable laws, regulations, and ethical standards, as well as to comply with confidentiality and information security requirements in relation to information obtained through the Platform.

8.6. The Customer is responsible for the accuracy of the data provided, including information necessary for registration, as well as for the timely updating of such data. The Contractor shall not be liable for losses arising from incorrect or outdated data.

8.7. In the event of force majeure circumstances preventing proper performance of obligations under this Agreement, the Parties shall be released from liability for non-performance or improper performance of obligations for the duration of such circumstances.

8.8. The Customer undertakes to compensate the Contractor for all losses, including court and legal costs, that may arise as a result of the Customer’s violation of the terms of this Agreement.

8.9. The Customer shall independently ensure full and timely familiarization with the terms of this Offer, the rules for using the Platform, as well as the functionality of Syntx AI. The Contractor shall be released from any liability for losses, restrictions, negative consequences, or other adverse results arising from the Customer’s incomplete, untimely, or improper familiarization with the specified documents and functionality of the Platform.

8.10. The Customer has the right to provide third parties with access to information that the Customer has independently made publicly available within the Platform, including links to their own profile, created materials, and generation results. The Customer is prohibited from transferring to third parties access to their account, authorization tools, tokens, or other instruments allowing management of the Platform on behalf of the Customer. The Contractor shall not be liable for any consequences arising from the Customer’s dissemination of publicly available information, including its further use, copying, distribution, or storage by third parties.

9. Intellectual Property

9.1. All exclusive rights to the results of intellectual activity and other intellectual property objects created by the Customer in the course of using Syntx AI belong to the Customer. The Contractor has no right to use such objects without the Customer’s prior written consent, except in cases expressly provided for by this Agreement or applicable legislation.

9.2. The Customer undertakes not to reproduce, copy, alter, modify, distribute, publish, transfer to third parties, sell, resell, or use for commercial purposes any part of the Platform or Services, including, but not limited to, software, design, database structure, algorithms, and interfaces, including methods and mechanisms of access thereto, without the Contractor’s prior written consent.

9.3. Automated access to the Platform and the Service is prohibited, including, but not limited to, by means of parsing, emulation of user actions, automatic input, or bypassing interfaces, except in cases expressly permitted by the Contractor in writing.

9.4. The Customer has the right to use the materials created by the Customer using Syntx AI in full, including their use for personal and/or commercial purposes, as well as transfer to third parties at the Customer’s discretion. This right is granted to the Customer by virtue of this Agreement and is not limited by territory, term, or methods of use, except for restrictions established by applicable legislation.

9.5. The Contractor retains all rights, including exclusive rights, to the Platform, including, but not limited to, source code, databases, system architecture, interfaces, corporate identity, logos, and other objects developed and/or used within the provision of the Services.

9.6. The Customer is prohibited from using the name “Syntx AI”, the logo, elements of the corporate identity, or other means of individualization of the Contractor without the Contractor’s prior written consent, except in cases provided for by applicable legislation.

10. Confidentiality

10.1. The Parties undertake to keep confidential any information and data received from each other in connection with the performance of this Agreement.

10.2. The processing of the Customer’s personal data is carried out in accordance with the laws of the United Arab Emirates and the Contractor’s Privacy Policy.

10.3. The confidentiality protection period shall be established by the Parties for no less than one year from the date of termination of this Offer Agreement.

11. Term and Amendment of the Offer

11.1. This Offer enters into force from the moment it is posted on the Platform and remains valid until it is withdrawn or replaced by a new version by the Contractor, unless otherwise provided by the terms of the Offer.

11.2. The Contractor has the right at any time, at its discretion, to amend the terms of this Offer or withdraw it in full. Amendments enter into force from the moment the new version of the Offer is published on the Platform, unless otherwise specified by the Contractor upon such publication.

12. Dispute Resolution

12.1. All disputes, disagreements, or claims arising from this Agreement, relating to its performance, breach, termination, or invalidity, shall be settled by the Parties through good-faith negotiations and mutual consultations.

12.2. If the Parties fail to reach an agreement through negotiations within a reasonable period, the relevant dispute shall be subject to judicial consideration in accordance with the laws of the United Arab Emirates in the competent court at the place of registration of the Contractor.

13. Additional Terms and Official Resources and Communities

13.1. The Services provided under this Offer are rendered exclusively through the official and sole Syntx AI available at: https://t.me/syntxaibot. The use of any other resources presenting themselves as Syntx AI is not permitted and is not recognized by the Contractor.

13.2. The Contractor maintains the official Telegram user community, Syntx Community, located at: @syntxaicommunity. Participation in the community is voluntary. All participants undertake to comply with the rules of conduct established in the “Community Rules” topic posted in the specified channel. Violation of the rules may result in temporary or permanent restriction of access to the community at the Contractor’s discretion.

13.3. In addition, the Contractor maintains the official blog and information section Syntx Family, which forms part of the Syntx AI ecosystem. Syntx Family may contain informational, educational, and introductory materials published within the Contractor’s official resources.

13.4. The Contractor’s official channels also include Instagram, YouTube, Threads, TikTok, LinkedIn, and other pages and accounts expressly designated as official and administered by representatives of Syntx AI. The current list of such channels may be published on the Platform or in official communities.

13.5. Use of the functionality of Syntx AI, including @syntxaibot, the @syntxaicommunity community, and other mentioned resources, is permitted exclusively to persons who have reached the age of 16. By accepting this Offer, the Customer confirms that they are at least 16 years old at the time of commencement of use of the Services.

13.6. The Contractor reserves the right to unilaterally amend the provisions of this Offer without prior notice to the Customer. The current version of the Offer shall be published on the Syntx AI service. Notifications of amendments to the Offer, Privacy Policy, and other Syntx AI documents shall be sent through the official Telegram bot: https://t.me/syntxaibot, by mailing to all users. Publication of a notice in Syntx AI shall be deemed proper notification of the Customer of the amendments made.

14. Final Provisions

14.1. This Offer, as well as all legal relations arising in connection with its acceptance and performance, shall be governed by and interpreted in accordance with the current laws of the United Arab Emirates.

14.2. By accepting this Offer, the Customer confirms that the terms of the Offer are fully clear to them, that they accept them in full without any reservations, and undertake to comply with them.

14.3. The main communication channel with the Administration of Syntx AI is: [email protected].

14.4. Notifications of amendments to the Offer or Privacy Policy are sent directly through https://t.me/syntxaibot by mailing to all users.

14.5. Additional information about us, news, and updates can be found on our official platforms:

14.5.1. Website: https://syntx.ai

14.5.2. Telegram channel: https://t.me/syntxfamily

14.5.3. Instagram: https://www.instagram.com/syntx_ai

14.5.4. Instagram: https://www.instagram.com/syntx_creators

14.5.5. Instagram: https://www.instagram.com/syntx_global

14.5.6. YouTube: https://youtube.com/@syntxai

14.5.7. Threads: https://www.threads.com/@syntx_ai

14.5.8. TikTok: https://www.tiktok.com/@syntxaibot

15. Contractor’s Details

Registered name: SYNTX INTELLIGENCE – FZCO

Registration number: 70517

VAT payer number: 105317427000001

Date of registration: 21.10.2025

Registered address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

Support contacts:

Telegram support chat: https://t.me/syntxhelp

E-mail: [email protected]